Privacy Policy

1. Information We Collect

When you join our waitlist or use our platform, we may collect:

• Contact information: email address, country
• Usage information: monthly telephony spend, GHL sub-account data routed through our platform
• Technical information: IP address, browser type, device information (collected automatically via standard web analytics)

2. How We Use Your Information

• To provide and maintain our service (routing telephony between GHL and Telnyx)
• To notify you about our launch and product updates
• To track per-sub-account usage for billing and agency rebilling features
• To improve our platform and user experience
• To respond to support requests

3. Data We Do NOT Collect

• We do not store the content of your voice calls or SMS messages
• We do not access or store your Telnyx account credentials (API keys are stored securely and used only for routing)
• We do not sell your personal information to third parties

4. Third-Party Services

Our platform integrates with:

• GoHighLevel: To provide conversation and voice provider functionality within your GHL account
• Telnyx: To route your voice calls and messages (using your own Telnyx account)
• Stripe: To process platform fee payments

Each of these services has their own privacy policies. We encourage you to review them.

5. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure API key storage, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Usage logs for billing purposes are retained for 12 months. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from marketing communications at any time

8. Contact

For privacy-related questions, contact us at: support@telnyxforghl.com