GoHighLevel Voice Provider Alternatives: What Are Your Options in 2026?

For years, GoHighLevel agencies had exactly one option for telephony: LC Phone (powered by Twilio). No alternatives. No negotiation. No competition. But in 2024-2025, GHL introduced Custom Voice Provider and Custom Conversation Provider APIs — and suddenly, the door opened for alternatives.

Here's an honest look at every option available to GHL agencies in 2026, including the trade-offs nobody talks about.

Option 1: LC Phone (Default — Twilio)

The default. Zero setup. Reliable. But expensive.

• Pros: Built-in, zero configuration, supported by GHL, reliable
• Cons: Twilio retail rates, no volume discounts, no carrier choice, no rebilling tools
• Best for: Small US agencies with low call volume who value simplicity over savings
• Voice rate (US): $0.017/min

Option 2: CRM Phone Pro

The first third-party GHL telephony provider. A solo-developer project that routes calls through Telnyx.

• Pricing: $50/mo (SMS only) or $100/mo (SMS + Voice)
• Pros: Proven concept, first to market
• Cons: Expensive flat fee regardless of usage, no agency rebilling, no international targeting, amateur website, solo developer (bus factor of 1), no voice-only option at lower tier
• Best for: Agencies comfortable paying $100/mo flat regardless of usage volume

Option 3: TelnyxForGHL

Full-featured Telnyx integration with usage-based pricing and agency rebilling. (Yes, this is us — but we'll be honest about the trade-offs.)

• Pricing: $19-499/mo based on your Telnyx spend (usage-based tiers)
• Pros: BYOT model (you own your Telnyx account), voice-only mode (no porting needed), flexible routing (voice/SMS/both per sub-account), agency rebilling dashboard, international-first pricing
• Cons: Newer to market, depends on Telnyx reliability (they've had outages in Dec 2025 and Feb 2026), BYOT means you manage your own Telnyx account
• Best for: Agencies spending $100+/mo on telephony, international agencies, agencies wanting per-sub-account cost tracking

Option 4: myCRMSIM

A SIM-based approach — uses physical SIM cards for voice/SMS instead of VoIP.

• Pros: Real carrier numbers (not VoIP), potentially better deliverability for SMS
• Cons: Physical SIM management, limited scalability, US-focused
• Best for: Agencies prioritizing SMS deliverability over cost savings

Option 5: Direct Telnyx (DIY)

Technically, you could build your own integration using GHL's Custom Voice Provider and Conversation Provider APIs.

• Pros: Full control, no platform fees
• Cons: Requires developer to build and maintain, no rebilling tools, no support, significant ongoing maintenance burden
• Best for: Agencies with in-house developers who want complete control

Option 6: Wait for GHL Native Telnyx

There have been rumors since December 2024 that GHL might add native Telnyx support. Over 14 months later, it hasn't shipped.

• Why it probably won't happen (soon): GHL profits from the Twilio margin on LC Phone. Adding a cheaper alternative reduces their revenue per agency. There's a financial disincentive.
• If it does happen: It would likely be at higher rates than direct Telnyx (GHL would add their own margin), and may not include agency rebilling or flexible routing

Comparison Table

What We Recommend

Be honest with yourself about your usage pattern:

• Under $50/mo in telephony? Stick with LC Phone. The savings from switching aren't worth the setup time.
• $50-200/mo, US-only? TelnyxForGHL at $19/mo will save you money, but the absolute dollar savings are modest. Still worth it if you value the principle.
• $200+/mo or international? Switch yesterday. You're burning money. The savings are substantial and compound monthly.
• Running an agency with sub-accounts? You need rebilling tools. TelnyxForGHL is the only option that offers this.

The Elephant in the Room: Telnyx Reliability

We'd be dishonest if we didn't mention this. Telnyx had notable outages in December 2025 and February 2026. Their support response times have drawn criticism on Reddit. When Telnyx goes down, your calls go down.

Our mitigation: always keep LC Phone as a fallback. TelnyxForGHL lets you switch back to Twilio routing per sub-account with one click. No agency should go all-in on any single carrier without a backup plan.